
	Choosing a Template Theme
	o	In some templates I am unable to change the background color in cells or outside of the table. Why?

	o	Why can I successfully modify some of the template tables manually but not others?

	o	When I select 'Remove color' or 'Remove background image' for a cell in a table, nothing happens. What is going on?

	Adding Images
	o	What is the difference between a user images and clipart?

	o	Why can I delete some image placeholders but not others?

	o	All of the PixMatrix templates contain at least two image placeholders. What if I only have one image?

	o	Will my original images be overwritten if I modify them after insertion?

	o	Can I use GIFs with PixMatrix?

	o	How many images can I put on my web space before I run out of room?

	Changing Text
	o	The PixMatrix spell checker does not recognize common spellings such as "colour". Why?

	Uploading to Web
	o	What is ‘file transfer protocol’ or ‘FTP’?

	o	How do I create a new bookmark with the bookmark wizard?

	o	What is the ‘FTP server to web server mapping’ used in PixMatrix bookmarks?

	o	What is a session log and why is it important?

	o	Do I have to use PixMatrix to manage my web space?

	o	Occasionally when I connect to my web space using 'Connect' under the 'Manage your web space', my web space appears blank even when there are files on my server. Why?

	o	How do I know what I can delete on my web space?

	o	The folder name I specify during a Quick Post is not the folder that is used. Why?

	Using Web Page
	o	What are the uses of pages created with PixMatrix?

	General
	o	Can I edit web pages by hand or with another program?

	Choosing a Template Theme
	o	In some templates I am unable to change the background color in cells or outside of the table. Why? If the area of a cell or outside of a table contains an image fill, the area can not be filled with color until the fill image is removed. To do this, click in the area you want to modify, go to the 'Choose theme' step, then use the drop menu next to the 'Image fill' button and select 'Remove background image'. You can then use 'Color fill'.
	o	Why can I successfully modify some of the template tables manually but not others? If the table has a frame or a side bar, changing the size of the table manually alters the cell dimensions often causing the cells containing the frame and/or bar images to become distorted. Examples of these template types include Affluent and All Business from the Moods theme folder. In a template containing a table within a table, such as Cheery from the same folder, both tables can be individually modified by clicking on the table's outside edge and resizing the selected table using the white boxes that appear.
	o	When I select 'Remove color' or 'Remove background image' for a cell in a table, nothing happens. What is going on? In this case, a color or a background image is assigned to the entire table and not just an individual cell. You may remove (or assign) colors and images to the entire table by selecting the outer border of the table then 'Remove color' or 'Remove background image'. Additionally, you may override the default color or background of the table by clicking inside an individual cell and assigning a new color or background image.
	Adding Images
	o	What is the difference between a user image and clipart? User image is a term that PixMatrix uses to describe images that appear in the image placeholder positions. These images are added via the ‘Add images’ dialog and can be manipulated via the ‘Modify image’ dialog. User images are always converted to JPEG format when they are inserted into a page. They will change their position when one is deleted and can have text tied to them. This text will move along with the image. User images can also be converted to thumbnail images. Clipart is any image that is NOT a user image. Clipart can appear anywhere on a page except in the image placeholder position. It retains its original image format during insertion; for example, a clipart PNG file will remain a PNG file after insertion. Clipart cannot have text “tied” to it and cannot be manipulated by the modify image dialog. You should use the clipart button to insert an image when you want that image to appear somewhere besides an image placeholder position or when retaining the original image format is important.
	o	Why can I delete some image placeholders but not others? At minimum, a web page must contain the same number of user images as image placeholders found in its original template design. If a template starts out with two image place holders, it must have at least two user images or one of the image placeholder will remain in place. If image placeholders alternate within a template and the original number of placeholders are filled with user images, than the remaining image placeholder can be deleted.
	o	All of the PixMatrix templates contain at least two image placeholders. What if I only have one image? There are two approaches you may take to use just one image in a template. Approach one: Open any PixMatrix template, delete the outer most table containing placeholder images, then add your images and text. To delete a table, click on table edge and when the white resizing boxes appear on the sides press the 'Delete' key on your keyboard. Approach two: Add your single image, then add clipart images via the 'Add images" dialog to replace the remaining placeholders. Be aware that these clipart images will automatically be converted to JPEG images and will be compressed at 50% quality. The conversion to JPEG will cause PNG clipart images to lose any transparency they might have. You may want to increase the image quality by decreasing the compression of the clipart via the 'Modify images' dialog.
	o	Will my original images be overwritten if I modify them after insertion? When you insert an image into PixMatrix, PixMatrix will make a copy of that image and store it in a different folder. When you modify an image, you are actually modifying a copy of your original image. When you save your web page PixMatrix places the copied images into a NEW folder with the same name as your web page, thus making it difficult to accidentally overwrite your original images. PixMatrix will also prompt you before overwriting an older version of an image file.
	o	Can I use GIFs with PixMatrix? At this time, only JPEG, BMP, and PNG file formats for graphic images are used with PixMatrix.
	o	How many images can I put on my web space before I run out of room? The answer will depends upon how much web space your ISP is providing. For instance, Earthlink provides 10 MB free web space. If your images are each 30k in size, you will be able to post over 300 images in over 20 web pages before you run out of space. AOL on the other hand provides 2 MB of web space equating to approximately 60 30k images in 4 web pages. When you run out of web space you will need to use the PixMatrix "Manage your web space" buttons to log on and remove you older web pages and folders to free up space. Please note that there are many ways to gain extra web space for use with PixMatrix. Your ISP may have a web hosting plan "upgrade" that will give you more space or you might sign up with a third party web hosting firm. A good site for reviewing third party web hosting plans is CNET: http://www.cnet.com/internet.
	Changing Text
	o	The PixMatrix spell checker does not recognize common spellings such as "colour". Why? Correct spelling is determined by the active dictionary set in PixMatrix. In the case of "colour" you will need to use the British English or Canadian English dictionary. To change the active dictionary press the down arrow next to the spell check icon, then choose a language from the sub-menu.
	Uploading to Web
	o	What is ‘file transfer protocol’ or ‘FTP’? FTP is the standard mechanism for exchanging files between computers and servers over the Internet.
	o	How do I create a new bookmark with the bookmark wizard? You may create a new bookmark using the wizard by pressing the down arrow next to 'Quick Connect' or 'Connect' in the 'Upload to web' step, then pressing the 'Create new' button in the window that appears and selecting 'Create bookmark with help wizard'.
	o	What is the ‘FTP server to web server mapping’ used in PixMatrix bookmarks? The ‘FTP server to web server’ fields establish the relationship between your ISP’s FTP server and your web space. ISP’s commonly require you to place your web pages in a different location than the HTTP address you will use to access them. For example, if you have an Earthlink account you will transfer your web pages to /webdocs on ftp.earthlink.net but the HTTP address for these pages would be http://home.earthlink.net/~yourLogin. The FTP server to web server mapping would establish that /webdocs on ftp.earthlink.net corresponds to http://home.earthlink.net/~yourLogin on your ISP’s web server.
o	What is a session log and why is it important? A session log displays the text behind a FTP transaction. It can be used to determine transaction details such as how much free web space you have available or why a transaction failed.
o	Do I have to use PixMatrix to manage my web space? You may use a variety of mechanisms to remove or retrieve files from your web space including those created with PixMatrix. For instance, WS_FTP is a popular shareware program for managing web space. However, if you want to use the functionality in the "Use page" step of PixMatrix you MUST use PixMatrix to transfer web pages to your web space.
o	Occasionally when I connect to my web space using 'Connect' under the 'Manage your web space', my web space appears blank even when there are files on my server. Why? Under certain circumstances, (e.g., heavy FTP server traffic) FTP requests may "time out" before they are completed. Try double clicking on the problem icon or folder in the left hand panel of your 'Web space' window. This will refresh the problem area.
o	How do I know what I can delete on my web space? When you transfer a web page to your web space you are actually transferring a web page and a folder with the same name to your web space. This folder contains the images for a particular web page. To delete a web page, select the page (file will end with .htm) and the folder of the same name. When you use Quick Post it is useful to use a folder name that will aid you in later web space management. For example, if you are transferring a web page or series of web pages from a vacation, place them under a folder entitled Vacation. When you need more web space, just delete the entire Vacation folder and its contents.
o	The folder name I specify during a Quick Post is not the folder that is used. Why? PixMatrix enforces certain naming conventions on file and path names to ensure 100% compatibility with the Internet. PixMatrix will replace most punctuation characters and spaces in file names with underscores.
Using Web Page
o	What are the uses of pages created with PixMatrix? There are a variety of uses for web page created with PixMatrix including personalized web sites, online photo galleries, and showcasing samples of items for sale. They can be used to document trips—both professional and personal—and have numerous educational applications. PixMatrix can assist you most anytime you want to share online images with others.
General
o	Can I edit web pages by hand or with another program? PixMatrix files conform to the HTML standard and are editable by 3rd party HTML editing products but Tufala LLC will NOT provide technical support or advice for any web page that has been created and/or edited outside of PixMatrix. When you edit a PixMatrix created HTML page outside of the program you do so at your own risk; there is no guarantee this file will work again inside of PixMatrix.
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